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2015-12-29 위닉스, 소비자중심경영(CCM) 인증 획득

작성일 : 2015.12.29

<p><font face="굴림" size="3"> </font></p><p align="center" style="margin: 0cm 0cm 0pt; text-align: center;"><b><span style="color: blue; font-family: 돋움,dotum; font-size: 14pt;">위닉스<span lang="EN-US" style="font-family: 돋움,dotum;">, </span>소비자중심경영<span lang="EN-US" style="font-family: 돋움,dotum;">(CCM) </span>인증 획득</span></b><span style="font-family: 돋움,dotum;">&nbsp;</span></p><p align="center" style="margin: 0cm 0cm 0pt; text-align: center;"><b><span style='color: blue; font-family: "맑은 고딕"; font-size: 14pt;'></span></b><span style="font-family: 돋움,dotum;">&nbsp;</span>&nbsp;</p><p align="center" style="margin: 0cm 0cm 0pt; text-align: center;"><b><span style="font-family: 돋움,dotum;">- 다양한 각도에서의 고객 감동 실천으로 높은 평가 받아</span></b>&nbsp;</p><p align="center" style="text-align: center;"><b><span style="font-family: 돋움,dotum;">- </span></b><b><span style="font-family: 돋움,dotum;">향후 소비자 지향적 경영문화 확산 할 것</span></b><font face="굴림" size="3"> </font><span style="font-family: 돋움,dotum;">&nbsp;</span></p><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><font face="바탕" size="2">&nbsp;</font></span></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><font size="2"><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">생활환경 솔루션 기업 위닉스</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">(<a href="http://www.winixcorp.com/"><font color="#0000ff"><span style="font-family: 돋움,dotum; font-size: 9pt;">www.winixcorp.com</span></font></a>)</span><span style="font-family: 돋움,dotum; font-size: 9pt;">는 공정거래위원회로부터 </span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">‘</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">소비자중심경영</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">(CCM)</span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">’</span><font face="바탕"><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;"> </span><span style="font-family: 돋움,dotum; font-size: 9pt;">인증을 획득 했다고 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">21</span><span style="font-family: 돋움,dotum; font-size: 9pt;">일 밝혔다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">.</span></font></font></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><font face="바탕" size="2"><span style="font-family: 돋움,dotum; font-size: 9pt;">&nbsp;</span></font></span></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><font size="2"><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">소비자중심경영</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">(CCM: Consumer Centered Management) </span><span style="font-family: 돋움,dotum; font-size: 9pt;">인증이란 제품 개발</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">, </span><span style="font-family: 돋움,dotum; font-size: 9pt;">서비스</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">, </span><span style="font-family: 돋움,dotum; font-size: 9pt;">마케팅 등 기업이 수행하는 모든 경영활동을 소비자 중심으로 구성하고 이와 관련된 경영활동을 지속적으로 개선하고 있는지를 평가하여 인증하는 제도로서 공정거래 위원회가 인증하고 한국소비자원이 운영하는 국가공인제도이다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">.</span></font></font></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><span><font face="바탕" size="2"><span style="font-family: 돋움,dotum; font-size: 9pt;">&nbsp;</span></font></span></span></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><font size="2"><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">위닉스는 지난 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">5</span><span style="font-family: 돋움,dotum; font-size: 9pt;">월 </span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">‘</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">소비자중심경영</span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">’</span><font face="바탕"><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;"> </span><span style="font-family: 돋움,dotum; font-size: 9pt;">선포식을 갖고 모든 부서가 유기적으로 협력하여 고객만족도를 향상시킬 수 있도록 전사적인 노력을 기울였다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">. </span><span style="font-family: 돋움,dotum; font-size: 9pt;">△체계적인 시스템 운영을 위한 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">CCM</span><span style="font-family: 돋움,dotum; font-size: 9pt;">운영사무국 신설 △우수 서비스 센터 인증 △고객 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">VOC</span><span style="font-family: 돋움,dotum; font-size: 9pt;">관리 프로세스 개선 △</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">5</span><span style="font-family: 돋움,dotum; font-size: 9pt;">년 무상품질보증 서비스 실시 등 다양한 각도에서 고객 감동을 실천한 것에 대해 높은 평가를 받았다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">.</span></font></font></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><font face="바탕" size="2"><span style="font-family: 돋움,dotum; font-size: 9pt;">&nbsp;</span></font></span></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><font size="2"><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">또한</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">, </span><span style="font-family: 돋움,dotum; font-size: 9pt;">소비자 피해 발생 요소를 사전에 방지하기 위해 제품 개발단계부터 면밀한 소비자조사</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">, </span><span style="font-family: 돋움,dotum; font-size: 9pt;">개발 유관부서와의 협업을 통한 아이디어 상품화 등을 통해 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">2015</span><span style="font-family: 돋움,dotum; font-size: 9pt;">년 사물인터넷</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">(IoT)</span><span style="font-family: 돋움,dotum; font-size: 9pt;">기반의 제습기 신제품 </span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">‘</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">위닉스 뽀송</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">3D</span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">’</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">를 개발하는 등 소비자 참여와 의견을 적극적으로 반영했다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">. </span></font></font></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><font face="바탕" size="2"><span style="font-family: 돋움,dotum; font-size: 9pt;">&nbsp;</span></font></span></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><font size="2"><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">위닉스 관계자는 </span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">“</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">이번 </span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">CCM </span><span style="font-family: 돋움,dotum; font-size: 9pt;">인증을 통해 전사적으로 소비자 지향적 경영문화를 확산하고 소비자 중심의 전사적 통합 시스템을 재정비할 수 있는 계기가 됐다</span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">”</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">며 </span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">“</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">이를 바탕으로 최고의 품질과 서비스로 소비자의 삶의 가치를 높일 수 있도록 하겠다</span></font><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">”</span><font face="바탕"><span style="font-family: 돋움,dotum; font-size: 9pt;">고 소감을 전했다</span><span lang="EN-US" style="font-family: 돋움,dotum; font-size: 9pt;">.</span></font></font></p><font face="굴림" size="3"> </font><p style="margin: 0cm 0cm 0pt;"><span lang="EN-US"><font face="바탕" size="2">&nbsp;</font></span>&nbsp;</p>